Unzip the attached file "App + Guide for Installer problem.zip", and you will get the application and solution guide to resolve your installation problem.
To install an application, CyInstaller will install a bunch of MSI files and each MSI will have its own unique registry entry. Before installing MSI Window will check that registry entry related to MSI should not be available in system registry entries and if it is available, then Installer will not proceed and will show message that this product is already installed in system.
Registry entry is only partially available in system so name of software will not appear in “Add or Remove programs” of operating system.
We will have to manually delete all the registry entries related to particular software in which we are facing problem. We have an application which can be used to remove the registry entries of Cypress software.
Note Search the name of software and also check the proper version of software. For example if you are facing problem in Creator 2.2, then do NOT delete the registry of Creator 2.0 or any other version.
In case of PSoC Programmer delete all registries related to Programmer.
Delete the whole “Programmer” folder. Path is shown below:-
This does not help. My PSoC Installer still claims there is a version still installed on my computer. This App does not detect any installations.
Why is this a problem?
Attach the log file post created by the app with the post.
We will check the details.
Welcome in the forum.
This thread is more than one year old. It would be better when you start a new thread with description of which Creator version you use.