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tried to register the product with the only number found on the product, which looks like a manufacturing date code. The registration page did not like its decimal format. The format indicated in the manual contains letters.
However I would like to know if the CAN-channel on the controller board is enabled in the firmware or if it need a config or an extension to become functional.
The solution link for related questions is not click-able, only showing a magnifier symbol when I hoover above the "link" to a possible FW file:
"BiDCDC_Converter GUI_Software_Ver1.0"
Help appreciated!
Regards
-Egil
Solved! Go to Solution.
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Hi,
The serial number is printed on the Evaluation Board, Reference design, Kit or Demo board.
If you are still having issues, we suggest you create my case.
You can refer below pdf to enter Mycase system.
https://www.infineon.com/export/sites/default/en/about-infineon/company/contacts/support/images/Leaf...
Best Regards
Avinash
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Hi,
The serial number is printed on the Evaluation Board, Reference design, Kit or Demo board.
If you are still having issues, we suggest you create my case.
You can refer below pdf to enter Mycase system.
https://www.infineon.com/export/sites/default/en/about-infineon/company/contacts/support/images/Leaf...
Best Regards
Avinash