WICED Studio 6.6.0.9 (windows) Installation Fail

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cniclaes
Level 3
Level 3
10 replies posted 10 sign-ins 5 replies posted

Hello,

The installation process (with all default options) seems to work, but when finialized I have two issues:

- The "43xxx_Wi-Fi folder only contains the "tools" subfolder and nothing else

- When starting WICED Studio, I've got nothing in "Project Explorer", nothing in "Make Target" and the combo box on the button ribbon displays "WICED Filters OFF".

I tried to switch the workspace manually -> Don't Work

I tried to install as Administrator -> Don't Work

WICED Studio 6.2.1 installed successfully

I tried to install 6.6.0.9 on a Linux VM -> OK withh all the file installed

Any idea?

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1 Solution
cniclaes
Level 3
Level 3
10 replies posted 10 sign-ins 5 replies posted

I confirm that on the same PC with a "non space" user folder it works!

Does anyone from Cypress/Infineon take care of this installer bug?

View solution in original post

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8 Replies
YashM
Moderator
Moderator
Moderator
First question asked 250 sign-ins 100 replies posted

Hi

What is the installation directory for your WICED 6.6?

Is it C:/Users/<name>/Documents/Wiced or something else?

I would suggest you try installing the WICED again, make sure you have downloaded the entire package correctly.

Regards

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cniclaes
Level 3
Level 3
10 replies posted 10 sign-ins 5 replies posted

Hi,

I tried to install the S/W in the proposed default folder (C:\Users\...) and in another folder without any space or too long name (C:\Software\WICED) and the problem is the same in both cases.

I tried to reinstall, download again, ... and the issue is still the same

 

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YashM
Moderator
Moderator
Moderator
First question asked 250 sign-ins 100 replies posted

Hi

I downloaded and installed WICED 6.6.0.9 at my end and it worked properly (I can see all the folders and files).

Can you try this - can you change the workspace of 6.6.0.9 to some older version of the WICED (I assume you have WICED 6.2)? 

You can change the workspace as - open WICED 6.6 -> File -> Switch Workspace -> choose the older version of WICED.

Let me know, by changing the workspace whether you can see all the folders, etc or not. You can also try to run some examples like "snip.scan" or something else.

Let me know.

Regards

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cniclaes
Level 3
Level 3
10 replies posted 10 sign-ins 5 replies posted

Hi,

If I do that it works since the IDE is showing to me the files physically in the "WICED 6.2" folder.

But it doesn't explain why the installer doesn't install the source files in the "WICED 6.6" folder.

I checked the installer log and I think found the issue: there is a space in my user name (which is common in Windows) and somewhere during the installation process there are file access errors due to a shrinked path.

 

 

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cniclaes
Level 3
Level 3
10 replies posted 10 sign-ins 5 replies posted

As you can see in the log below, my "user" folder is "C:\Users\Christophe Niclaes\..." and during the unzipping of the SDK, the installer try to do something with "C:\Users\Christophe\..." which doesn't exists. I shared part of the installer log to show the issue and help Infineon solving it.

STDOUT:
C:\Users\Christophe Niclaes\AppData\Local\Temp\I1620136391\Windows>"C:\Users\Christophe Niclaes\AppData\Local\WICED-Studio-6.6\jre\bin\java" -jar "C:\Users\Christophe Niclaes\Documents\WICED-Studio-6.6\com.cypress.installer.helper.jar" "D:\WICED\6.6\config.eml" SDK_Components.7z "C:\Users\Christophe Niclaes\Documents\WICED-Studio-6.6" C:\Users\Christophe Niclaes\AppData\Local\Temp\830381.tmp\install_script.bat C:\Users\Christophe Niclaes\AppData\Local\Temp\830381.tmp\post_install_script.bat "C:\Users\Christophe Niclaes\AppData\Local\Temp\830381.tmp"
try 7unzipping C:\Users\Christophe\wiced_install_temp\SDK_Components.7z to C:\Users\Christophe\wiced_install_temp
Copying: D:\WICED\6.6\config.eml to C:\Users\Christophe\wiced_install_temp\config.eml
Done!

STDERR:java.io.IOException: Cannot run program "C:\Users\Christophe": CreateProcess error=5, Accès refusé
at java.lang.ProcessBuilder.start(Unknown Source)
at java.lang.Runtime.exec(Unknown Source)
at java.lang.Runtime.exec(Unknown Source)
at com.cypress.installer.helper.Main.decryptFile(Main.java:91)
at com.cypress.installer.helper.Main.decryptFile(Main.java:110)
at com.cypress.installer.helper.Main.main(Main.java:127)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.jdt.internal.jarinjarloader.JarRsrcLoader.main(JarRsrcLoader.java:61)
Caused by: java.io.IOException: CreateProcess error=5, Accès refusé
at java.lang.ProcessImpl.create(Native Method)
at java.lang.ProcessImpl.<init>(Unknown Source)
at java.lang.ProcessImpl.start(Unknown Source)
... 11 more
java.nio.file.NoSuchFileException: C:\Users\Christophe\wiced_install_temp\SDK_Components.7z
at sun.nio.fs.WindowsException.translateToIOException(Unknown Source)
at sun.nio.fs.WindowsException.rethrowAsIOException(Unknown Source)
at sun.nio.fs.WindowsException.rethrowAsIOException(Unknown Source)
at sun.nio.fs.WindowsFileSystemProvider.newByteChannel(Unknown Source)
at java.nio.file.Files.newByteChannel(Unknown Source)
at org.apache.commons.compress.archivers.sevenz.SevenZFile.<init>(SevenZFile.java:101)
at org.apache.commons.compress.archivers.sevenz.SevenZFile.<init>(SevenZFile.java:187)
at com.cypress.installer.helper.Util.sevenUnzipFile(Util.java:166)
at com.cypress.installer.helper.Main.main(Main.java:128)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.jdt.internal.jarinjarloader.JarRsrcLoader.main(JarRsrcLoader.java:61)
java.io.IOException: Cannot run program "C:\Users\Christophe": CreateProcess error=5, Accès refusé
at java.lang.ProcessBuilder.start(Unknown Source)
at java.lang.Runtime.exec(Unknown Source)
at java.lang.Runtime.exec(Unknown Source)
at com.cypress.installer.helper.Main.decryptFile(Main.java:91)
at com.cypress.installer.helper.Main.decryptFile(Main.java:82)
at com.cypress.installer.helper.Main.main(Main.java:141)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.jdt.internal.jarinjarloader.JarRsrcLoader.main(JarRsrcLoader.java:61)
Caused by: java.io.IOException: CreateProcess error=5, Accès refusé
at java.lang.ProcessImpl.create(Native Method)
at java.lang.ProcessImpl.<init>(Unknown Source)
at java.lang.ProcessImpl.start(Unknown Source)
... 11 more
java.io.FileNotFoundException: C:\Users\Christophe\wiced_install_temp\config.xml (Le fichier spécifié est introuvable)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.<init>(Unknown Source)
at java.io.FileInputStream.<init>(Unknown Source)
at com.cypress.installer.helper.XmlReader.readXml(XmlReader.java:26)
at com.cypress.installer.helper.Main.main(Main.java:142)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.jdt.internal.jarinjarloader.JarRsrcLoader.main(JarRsrcLoader.java:61)
java.io.FileNotFoundException: Niclaes\AppData\Local\Temp\830381.tmp\install_script.bat (Le chemin d’accès spécifié est introuvable)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.<init>(Unknown Source)
at com.cypress.installer.helper.Main.processScriptFile(Main.java:47)
at com.cypress.installer.helper.Main.main(Main.java:146)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.jdt.internal.jarinjarloader.JarRsrcLoader.main(JarRsrcLoader.java:61)

EXITCODE:0
Tue May 04 15:55:57 CEST 2021

 

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cniclaes
Level 3
Level 3
10 replies posted 10 sign-ins 5 replies posted

I confirm that on the same PC with a "non space" user folder it works!

Does anyone from Cypress/Infineon take care of this installer bug?

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YashM
Moderator
Moderator
Moderator
First question asked 250 sign-ins 100 replies posted

Hi

Thanks for all the information you provided.

Yes, your findings are correct, WICED does have such issues (spacing one). 

I shall report this issue to the Dev team.

Thanks and Regards

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@YashM wrote:

Hi

Thanks for all the information you provided.

Yes, your findings are correct, WICED does have such issues (spacing one). 

I shall report this issue to the Dev team.

Thanks and Regards


The space issue has been reported very long time ago in older sdks.

I'm surprised it's still has issue now.

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