Tip / Sign in to post questions, reply, level up, and achieve exciting badges. Know more

Wi-Fi Combo

Anonymous
Not applicable

I'm trying to do a fresh install on Windows 7, and when the installer:

WICED-Studio-5.0.1.9-IDE-Installer.exe

gets to the 'Choose SDK Install Folder' step, I get a popup error message

'Selected path too long', with the content 'Install Path Too Long'.

  SnipImage.JPG

I've tried changing the path to C:\WICED5, with the same error.  Any clues?

                                   Thanks.

0 Likes
1 Solution
RaktimR_11
Moderator
Moderator 500 likes received 250 likes received 100 likes received
Moderator

In this case, from the log file, it was understandable that the cmd.exe was failing to run resulting in this error.

WICED installer assumes that the path variable has a pointer to cmd.exe. You have to add C:\Windows\System32 to your path so that cmd.exe is able to run.

View solution in original post

8 Replies
Anonymous
Not applicable

More information:

I tried the same installer on Windows 10, and it worked.

I also tried again on the Windows 7 machine as administrator, and it failed the same way as before.

0 Likes
PrRo_2641061
Level 1
First like received
Level 1

setting TMP & TEMP to "C:\temp" worked for metmp.jpg

Anonymous
Not applicable

Glad it worked for you - unfortunately there's something else messed up here.  Tried installing

as me and admin, went to exact spelling as shown, rebooted, no joy. 😕

Thanks for the info though!

0 Likes
mattl_01
Employee
25 likes received 10 likes received 10 likes given
Employee

Hey Nyles,

Can you file a technical support case at http://www.cypress.com/mycases ?

I will do it for you if you want.  They will probably want to your install_log.

For reference, the install log will be in a directory called “wiced_install_log”.

You can get there as follows

  • cd  /d %tmp%\wiced_install_log

I guess it's possible your antivirus software is interfering, but that is not

the way those issues usually manifest themselves.  Obviously that pathname

is not too long.

Sorry for the problems.  Install is one of those things that should be painless.

--Matt

mattl_01
Employee
25 likes received 10 likes received 10 likes given
Employee

Oh, and to double check, you are extracting first? That is, you are not running the installer from the zip file?

For the record, it installed fine for me just double clicking the .exe from the WinZip dialog, but it may be dependent on what version of WinZip, etc.  Here is what the 5.1.0 (WICED-Studio 5.1.0 Installer (Windows) Pre-installation summary screen looked like for me.  I am using Win7-64.

5.1-install.png

0 Likes
Anonymous
Not applicable

Correct!

0 Likes
mattl_01
Employee
25 likes received 10 likes received 10 likes given
Employee

Are you OK with me having someone contact you from the technical support team or do you prefer just working it through the Community?

0 Likes
RaktimR_11
Moderator
Moderator 500 likes received 250 likes received 100 likes received
Moderator

In this case, from the log file, it was understandable that the cmd.exe was failing to run resulting in this error.

WICED installer assumes that the path variable has a pointer to cmd.exe. You have to add C:\Windows\System32 to your path so that cmd.exe is able to run.