Re: WICED Studio 6.1.0 has been released...

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Ken_Zhang
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Hi

why it only showed “”WICED Filters OFF“” in WICED Platform when i installed it?

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1 Solution
PriyaM_16
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Kindly use File> switch workspace > Other and browse to the SDK location in your PC.

View solution in original post

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15 Replies
MichaelF_56
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Within the .zip file posted here to the community, there are 2 files: installer and a .eml file.

Download both to a folder on your hard drive and install (they MUST both physically reside in the same folder).

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Ken_Zhang
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Yes.But no use, issue still exist.

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Ken_Zhang
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I would try Many times. but still only show “WICED Filters OFF”.

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This is an extremely common issue.

Uninstall and make sure you download version 6.2.1 from here: WICED Studio Wi-Fi/Combo Docs & Downloads

Create a folder off the root called /WICED

Take the two files in the zip you downloaded off the community, place them in the /WICED folder

Go to the /WICED folder directly via MyComputer/ThisPC

Double click the installer.

If this does not work, please upload the install log to this post (there are other posts here which disclose where the log file is located); attachments can be added by putting the interface here into "Advanced Editor" mode (bottom right corner).

The applications team will then review the install log and make recommendations.

Adding the applications team anpm grsr gyan riya rroy shjl wwfe

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Hello mifo,

Thanks for your reply ...

Uninstalling now ....... 

W10 laptop ......

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Ken_Zhang
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Hi mifo

Still error.the log size has 3M, can you try with you WIN10 PC,here is my PC info:

java.version                  == 1.8.0 (Java 1)

java.vm.name                  == Java HotSpot(TM) Client VM

java.vm.vendor                == Oracle Corporation

java.vm.version               == 25.0-b70

java.vm.specification.name    == Java Virtual Machine Specification

java.vm.specification.vendor  == Oracle Corporation

java.vm.specification.version == 1.8

java.specification.name       == Java Platform API Specification

java.specification.vendor     == Oracle Corporation

java.specification.version    == 1.8

java.vendor                   == Oracle Corporation

java.vendor.url               == http://java.oracle.com/

java.class.version            == 52.0

java.library.path             == C:\Users\ken_zhang\AppData\Local\Temp\I1545814534\Windows\resource\jre\bin;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\app1\product\11.2.0\client_1\bin;c:\app\product\11.2.0\client_1\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Users\ken_zhang\AppData\Local\Microsoft\WindowsApps;.

java.compiler                 == null

java.home                     == C:\Users\ken_zhang\AppData\Local\Temp\I1545814534\Windows\resource\jre

java.io.tmpdir                == C:\Users\KEN_ZH~1\AppData\Local\Temp\

os.name                       == Microsoft Windows 10 專業版

os.arch                       == x86

os.version                    == 10.0.17134

path.separator                == ;

file.separator                == \

file.encoding                 == MS950

user.name                     == ken_zhang

user.home                     == C:\Users\ken_zhang

user.dir                      == C:\Users\ken_zhang\AppData\Local\Temp\I1545814534\Windows

user.language                 == en

user.region                   == null

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PriyaM_16
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Kindly use File> switch workspace > Other and browse to the SDK location in your PC.

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Ken_Zhang
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Hi mifo

By the way, i can't creat /WICED folder under MyComputer/ThisPC, i created folder as "C:\WICED”,and install wiced.

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Mistake on my part "\" vs "/"

The applications team will take over from here as this is an unusual problem.

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Ken_Zhang
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Hi Mifo

who can help me?

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Adding the applications team anpm grsr gyan riya rroy shjl wwfe

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PriyaM_16
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Have you deleted all the related files from your AppData folder also? For me it is at C:\Users\riya\AppData\Local\WICED-Studio-6.1

These files are sometimes not deleted during uninstallation. Please make sure the files are deleted. For installation, kindly follow the steps mentioned by mifo​ regarding creating a directory under C and keeping both installer and config.eml file in the same directory.

Ken_Zhang
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Hi Riya

Following your advice, but still no use.

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Ken_Zhang
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Hi Riya

Would you please tell me who can handle this issue at ShangHai Cypress Office? I'll check it with him.Many Thanks.

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I've reached out to the Regional Marketing team in your region.

miwejohn-liu

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