cyusb3.sys can not be installed successfully in win10 of AMD processor

[liho_4404866]

We use FX2LP CY7C68013A,  it's driver(cyusb3.sys) can  be installed successfully in win10 of intel processor, but can  not be installed successfully in win10 of AMD processor,  Would you tell me how to solve this problem?

[Meghavi · Accepted solution]

Hi,

Can you please share the screenshot of the error message? I assume the VID/PID is not changed and only default VID/PID is used. Please confirm if this is the case.

Also, Please refer to this KBA: https://community.cypress.com/t5/Knowledge-Base-Articles/EZ-USB-FX1-FX2-FX2LP-Enumerates-as-USB-Devi... 

Regards