We have been using CY7C65211-24LTXIT USB-I2C bridge on one of our products for years. Surprisingly, USB-Serial IC failed to load custom configuration on all of the newly assembled boards. Please help to fix the issue at the earliest as the production is on hold now. If needed, we can arrange a board for debug.
Firmware version: 220.127.116.11.
Appreciate your quick response.
I received a mail with case #, how to view the case?