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Hello all,
I'm recently bought HX3 DVK, CY4609 and trying to get some hands-on.
I'm using Dell laptop with windows10 OS . I've installed HX3 Blaster Plus application and performed steps listed in section "3.3 Procedure to Run HX3 Blaster Plus " in Configuration utility user guide document.
This is what I'm seeing in my device manager after performing steps:
Before performing steps it was:
If you can see there is a warning symbol on Cypress HX3 vendor mode device due to which there is no enumeration of HX3 in Blaster plus application.
I tried listed resolution in this query- https://community.cypress.com/t5/USB-Hosts-Hubs-Transceivers/Can-not-connect-I2C-EEPROM/td-p/99797 but unable to resolve issue. I restarted laptop and tried aswell but of no use.
I'm getting below error in device manager :
Can someone help me resolve this issue ?
Thanks and regards,
Pranay.
Solved! Go to Solution.
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USB Hosts Hubs Transceivers
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Hello Pranay,
Apologies for the delay in response.
Please use the driver for Win81 present in the Drivers Folder after downloading HX3 Blaster Plus for Win 10: C:\Program Files (x86)\Cypress\HX3 Blaster Plus\drivers\win81
Kindly follow the exact steps as explained in the User Guide.
Regards,
Mallika
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Hi Mallika,
I uninstalled existing driver.
I binded new driver, but still facing same issue.
Please find below picture for reference .
Regards,
Pranay.
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HI Mallika,
It is giving me the following error:
Thanks & regards,
Pranay
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Hi Pranay,
>> Are you connecting to a direct usb port?
>> Is it possible to try on any other system?
>> Please share your system details such as the OS version.
Regards,
Mallika
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Hi Mallika,
Yes I'm connecting directly to USB port itself.
Yes I tried another system even it gives me same output.
As I already mentioned in my query I'm using windows 10 and another laptop that I tried also has windows 10 OS.
Have you tried it on your end ?
Thanks and regards,
Pranay.
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Hi Mallika,
Any updates ?
--Pranay
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Hello Pranay,
Apologies for the delay in response.
Please use the driver for Win81 present in the Drivers Folder after downloading HX3 Blaster Plus for Win 10: C:\Program Files (x86)\Cypress\HX3 Blaster Plus\drivers\win81
Kindly follow the exact steps as explained in the User Guide.
Regards,
Mallika