SS ports not showing up

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AdAf_1764161
Level 1
Level 1
Welcome!

I am using the HX3 HUB IC.

When I plug into USB 3 upstream and go into vendor mode, all Downstream port are grey out under the Blaster Plus program. If Iook under device manager, all I see is the USB 2.0 MTT driver. I never see the USB 3.0 Hub driver show up.

I have another card that is laid out the same and when I use Blaster Plus none of DS setting are grey out. I also see that the USB 3.0 HUB driver gets installed.

Has anyone ever seen this? Any input would be helpful.

Thanks!

Adrian

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1 Solution
Anonymous
Not applicable

Please try to erase the EEPROM and program again with default configuration settings with the help of BlasterPlus Utility.

If it doesn’t work, switch the configuration mode to Internal ROM mode.

  If the issue still persists, try to replace the IC with new one

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1 Reply
Anonymous
Not applicable

Please try to erase the EEPROM and program again with default configuration settings with the help of BlasterPlus Utility.

If it doesn’t work, switch the configuration mode to Internal ROM mode.

  If the issue still persists, try to replace the IC with new one

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