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USB hosts hubs transceivers Forum Discussions

mhos
Level 1
Level 1
First question asked Welcome!

Occasionally one of the connected downstream devices stops working and Error Code 807A3980 is reported to the host.  Is this a Cypress error code? If so, what does it mean?

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Ajeethkumar
Moderator
Moderator
Moderator
250 sign-ins 50 solutions authored 10 likes received

Hi,

Please answer the following to address your issue better.

1. Are you seeing this issue on both HX3 and HX2LP?

2. Which driver is bound to the Hub?

3. Can you please share the screenshot when this issue happens?

Thanks,
Ajeeth

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