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USB Superspeed Peripherals

Anonymous
Not applicable

 who can tell me , the fx3 how to detected  the speed,

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12 Replies
Anonymous
Not applicable

CyU3PUsbGetSpeed

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Anonymous
Not applicable

oh,you may not understand my question.

   

My fx3 board linked to PC,but PC treat it as a USB2.0 device,so the speed is slow.

   

My PC has a USB3.0 interface.

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Anonymous
Not applicable

Are you using a custom board or the DVK?

   

What firmware have you downloaded onto FX3?

   

Regards,

   

Anand

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Anonymous
Not applicable

 Hi,

   

I have encountered the same probelm.

   

My PC enumerates other USB 3.0 device as a SupterSpeed but it enumerate the FX3 DVK as a HighSpeed device.

   

I tried with UVC FW and default WestBridge FW.

   

UVC FW -> view with USB device viewer:

   

   

Current Config Value:              0x01  -> Device Bus Speed: High

   

 

   

default WestBridge FW -> Cypress Control Center:

   

   

<DEVICE>

   

FriendlyName="Cypress USB BootLoader"

   

Manufacturer="Cypress"

   

Product="WestBridge "

   

SerialNumber="0000000004BE"

   

Configurations="1"

   

MaxPacketSize="64"

   

VendorID="04 B4"

   

ProductID="00 F3"

   

Class="00h"

   

SubClass="00h"

   

Protocol="00h"

   

BcdDevice="01 00"

   

BcdUSB="02 00"

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Anonymous
Not applicable

That is strange. With the DVK you shouldn't be seeing this. Please create a tech support case (MyAccount -> MyCases) so that one of our engineers can take a look at this.

   

Regards,

   

Anand

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Anonymous
Not applicable

Hello

   

I using a custom board.

   

I have the same probelm.

   

using the Control Center, then the window is showed

   

 

   

<DEVICE>

   

FriendlyName="Cypress USB BootLoader"

   

Manufacturer="Cypress"

   

Product="WestBridge "

   

SerialNumber="0000000004BE"

   

Configurations="1"

   

MaxPacketSize="64"

   

VendorID="04 B4"

   

ProductID="00 F3"

   

Class="00h"

   

SubClass="00h"

   

Protocol="00h"

   

BcdDevice="01 00"

   

BcdUSB="02 00"

   

the result is is different from Control Center User's Guide .

   

And  I can not use the I2C boot option

   

The board's EEPROM is 24LC512 and the download fw is C:\Cypress\Cypress SuperSpeed USBSuite\bin\CyBootProgrammer.img

   

 

   

 

   

thanks.

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Anonymous
Not applicable

Supplement

   

I setting the PMOD[2:0] is F1F ( I2C, on failure, USB boot is enable)

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Anonymous
Not applicable

 hi! jogn_li,gary,eknngx,have any of you solved the problem?can you tell me?

   

i have confuse on the problem too

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Anonymous
Not applicable

 First you must confirm that your PC has the interface of USB3.0 .

   

If not,you can buy a PCIE Adpter Card.

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Anonymous
Not applicable

 my fault ,,PCI Adapter Card

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Anonymous
Not applicable

i have also only usb 2

   

BcdUSB="02 00"

   

with win732 and a renesas usb3.0 pcie 2 port card, (NEC720200F Chip) Driver 2.1.28.0 FW. 3028

   

is the card working with usb3.0 and the cy3014 ?

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VlKh_2251656
Contributor II

I COLLECTED WITH THE SAME PROBLEM.

IT IS THE PROBLEM OF THE COMPUTER, MOST PORT USB3 IS NOT VERY GOOD.

I WILL NOT CASE ANY EXAMPLES TO NOT HURT THE REPUTATION OF MANUFACTURER MAKES.

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