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I have just started with this board. I installed EZ-USB HX3PD Configuration Utility but in the Update Manager, it is showing me network error. I exited from Update Manager and then restarted from start menu, it opens EZ-USB HX3PD Configuration Utility window. I can't find any document to upload their.
Can anyone help me with this?
Thanks
Sugreev
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USB EZ-PD Type-C
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Hi Sugreev,
I am able to see the same status on my Update Manager for both the installations, I dont think its an issue. For finding the install directory, please open the HX3PD Configuration utility from Start and then run the Task Manager. Please right click on the utility and select "Open File Location". The default location is at C:\Program Files(x86)\Cypress.
Best Regards,
Sananya
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Hi Sugreev,
Could you please attach a screenshot of the utility when you open it from Start? Please let us know if the installation was complete. You can find the hub firmware at the path- <install directory>/Cypress\CY6611 EZ-USB HX3PD EVK\1.0\Firmware\HX3PD_Composite_FW
Best Regards,
Sananya
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Hi Sugreev,
I am able to see the same status on my Update Manager for both the installations, I dont think its an issue. For finding the install directory, please open the HX3PD Configuration utility from Start and then run the Task Manager. Please right click on the utility and select "Open File Location". The default location is at C:\Program Files(x86)\Cypress.
Best Regards,
Sananya
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Hi Sananya,
Thanks for the help !
Best Regards,
Sugreev