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USB EZ-PD™ Type-C Forum Discussions

SePo_2528491
Level 1
5 replies posted First solution authored First reply posted
Level 1

When I start EZ-PD Analyzer Utility it says "EZ-PD Analyzer is not connected", but when I check Windows Control panel it's there:

ex-pd.png

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1 Solution
SePo_2528491
Level 1
5 replies posted First solution authored First reply posted
Level 1
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6 Replies
Marshal_Zhang
Level 4
25 sign-ins 10 replies posted 10 sign-ins
Level 4

Need to download the latest EZ-PD Protocol Analyzer Utility.

Because your EZ-PD Protocol Analyzer is up to date.

https://www.cypress.com/documentation/development-kitsboards/cy4500-ez-pd-protocol-analyzer

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SePo_2528491
Level 1
5 replies posted First solution authored First reply posted
Level 1

Uninstalled, reinstalled again go this message:

SePo_2528491_0-1614704051396.png

Used this approach to solve it: https://community.cypress.com/t5/USB-EZ-PD-Type-C/Can-not-start-CY4500-EZ-PD-Protocol-Analyzer-Utili...

 

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SePo_2528491
Level 1
5 replies posted First solution authored First reply posted
Level 1

Just for the reference, here is my version of the utility 

SePo_2528491_1-1614704289199.png

 

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Marshal_Zhang
Level 4
25 sign-ins 10 replies posted 10 sign-ins
Level 4

Can the EZ-PD analyzer be used with this version?

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SePo_2528491
Level 1
5 replies posted First solution authored First reply posted
Level 1

Yes, it can.

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Marshal_Zhang
Level 4
25 sign-ins 10 replies posted 10 sign-ins
Level 4

So has your problem been solved?

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