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Hi,
Software v1.0 works fine, but the newest version 3.1 is crashed on start. I have the screenshot of the error messages.
How can I fix it?
Thank you in advance
Solved! Go to Solution.
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USB EZ-PD Type-C
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Hello Vouria,
This is a known issue If the Java version installed is not correct and a 32-bit Java 8 is installed on a 64-bit system or vice versa. Please follow the description in KBA - https://community.infineon.com/t5/Knowledge-Base-Articles/Using-the-EZ-PD-Protocol-Analyzer-Utility-...
Thanks, Fred
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Hello,
Let me know if downloaded the installation package from this link?
In addition, can you please upload your screen capture again as I don't see it.
Thanks, Fred
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- Mark as New
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Hello Vouria,
This is a known issue If the Java version installed is not correct and a 32-bit Java 8 is installed on a 64-bit system or vice versa. Please follow the description in KBA - https://community.infineon.com/t5/Knowledge-Base-Articles/Using-the-EZ-PD-Protocol-Analyzer-Utility-...
Thanks, Fred