CCG3 and CCG2 need new support team from infineon

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cross mob
mike54
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Level 1
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Been struggling for months and months to get infineon support reps to respond to their tickets for help with CCG3 and CCG2. They are also unable to allow customers to order EVM for CTD reference design ( why release a reference design with schematic and layout with no ability for customer to get it). Often goes weeks without response to my questions or comments.

Anyone else find that infineon support does not respond - seem not interested in selling parts or help customers

MyCases #: 00699524

@Fred 

@ShipingW_81 

shiping.wang@infineon.com

lela.garofolo@infineon.com

lisa.zhang@infineon.com

 

Can I get some new or better help?

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ShifangZ_26
Moderator
Moderator
Moderator
10 likes given 250 sign-ins 1000 replies posted

Hello Mike,

May I know the specified technical questions you have met and need to be resolved?

Best Regards,

Lisa

mike54
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Level 1
First like given 10 sign-ins First reply posted

can you please just review - MyCases #: 00699524

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