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NoAr_1540581
Level 5
Level 5
Distributor - Macnica (Japan)
5 solutions authored 250 sign-ins 100 replies posted

Hello

 

I connected the CY4500 to my PC, but the drivers were not automatically installed.

Therefore, I downloaded the file from the link below and installed it on my PC (Windows 10 64bit).

https://softwaretools.infineon.com/tools/com.ifx.tb.tool.ezpdprotocolanalyzer?_ga=2.94904474.7820805... However, the folder for the following drivers described in "Note:" in "CY4500 Kit Guide.pdf" does not exist.

"<Install Directory>\CY4500 EZ-PD Protocol Analyzer\1.0\EZ-PD Analyzer Utility\drivers\bin "

Could you please tell me the reason?

Best Regards

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1 Solution
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5 Replies
Wang_Fred
Moderator
Moderator
Moderator
5 questions asked 100 solutions authored 250 sign-ins

Hello,

You may find the drivers under directory - Cypress\CY4500 EZ-PD Protocol Analyzer\1.0\drivers if you have installed the CY4500 package.

If this still does not work, the discussion in this thread maybe helpful - https://community.infineon.com/t5/USB-EZ-PD-Type-C/Can-t-find-CY4500-Driver/m-p/336212

Best Regards,

Fred

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NoAr_1540581
Level 5
Level 5
Distributor - Macnica (Japan)
5 solutions authored 250 sign-ins 100 replies posted

Hello

Could you please tell me the "CY4500 package" name below?

>You may find the drivers under directory - Cypress\CY4500 EZ-PD Protocol Analyzer\1.0\drivers if you have >installed the CY4500 package.

>

Best Regards,

 

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Wang_Fred
Moderator
Moderator
Moderator
5 questions asked 100 solutions authored 250 sign-ins

Hello,

Could you please tell me the "CY4500 package" name below?

> That is the 'file' in what you mentioned 'I downloaded the file from the link below and installed it on my PC (Windows 10 64bit)'

Can you please tell which version of EZ-PD™ Protocol Analyzer you installed, v1.0.0 or v3.1.0? It looks you have installed v1.0.0, below capture shows where the driver files exist on my platform - 

Wang_Fred_0-1667800791509.png

Best Regards,

Fred

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NoAr_1540581
Level 5
Level 5
Distributor - Macnica (Japan)
5 solutions authored 250 sign-ins 100 replies posted

Hello

I am installed v3.1.0.  Cold you please share the installed zip file or download web Link for v3.1.0 drivers.

Best Regards

 

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The drivers delivered in the following thread could work for you? -https://community.infineon.com/t5/USB-EZ-PD-Type-C/Can-t-find-CY4500-Driver/m-p/336212

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