Failed to download FW on CYBT-353027-02

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Euso_4258576
Level 1
Level 1
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Hello,

I have been currently encountering a FW download fail on CYBT-353027.(EVB)

Belows are what I had tried so for.

1. Using Cypress WICED Studio 6.2

I tried to download hello sensor application to CYBT-353027 but always failed as screenshot below.

tried to reset CYBT-343026-EVAL board to factory default state. however, this causes nothing to affect to the board.

pastedImage_0.png

2. using WICED Client Control tool

According to "2.4 Downloading the Application to RAM" under the reference documentation named "WICED-HCI-Control-Protocol.pdf",

I had tried to use WICED Client Control tool for FW downloading.

However, it also always failed as screenshot below.

It seems there is no response of HCI reset command.

pastedImage_1.png

I tried to find the solution on the web for this problem but couldn't.

Could you look into this problem and help me out what I should try more?

I really appreciate in advance for your time.

Many thanks,

Eunsung

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4 Replies
BoonT_56
Employee
Employee
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You may have a corrupted board. If you are using the EVB, there ought to be a recovery button and a reset button. Do the following to recover the board:

1) Press and hold Recovery button

2) Press Reset button once and release

3) Release Recovery button

Download the application again.

SheetalJ
Moderator
Moderator
Moderator
First comment on KBA 750 replies posted 500 likes received

Hi Euso_4258576​,

Please try the recovery method suggested by BoonT_56​. Make sure that you are using HCI COM port and it is not open somewhere else. Select the baud rate as 115200 in ClientControl.

Similar problem has occurred before, you can refer following thread: Re: CYBT 343026: Recovery operation

SheetalJ
Moderator
Moderator
Moderator
First comment on KBA 750 replies posted 500 likes received

Also, make sure if you are using correct platform file: Platform Files for CYBT-353027-EVAL – KBA223509.

Programming an EZ-BT WICED Module – KBA223428 should help.

Hi SheetalJ_96,

The " 3. Programming with Recovery Procedure" under "Programming an EZ-BT WICED Module – KBA223428" is the answer.

Thank you for your support and your time.

Many thanks,

Eunsung.

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