While following instructions here-> http://www.cypress.com/?id=4&rID=96172 i found that when I connect USB device, this utility freezes and when I disconnect the device it will resume working.
Because of this I can't complete the process given in that link.
Can anyone please suggest what can be done?
Please share the .INF File you modified and the USB Serial configuration file (.cyusb) from the Configuration Utility .
We need to test at our end to identify the cause for the freeze.