PowerCode software execute fail

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Jin0301
Level 1
Level 1
First like received First question asked Welcome!

Hi everyone,

I need to use PowerCode software to debug Multiphase Digital Controllers. Then I get the activation code, and success activate. But the PowerCode software don't started, no window and nothing more. I check the Windows Event Viewer and find the Error in Application log. 

Application: PC_50.exe
Framework Version: v4.0.30319
Discription: The process was terminated due to an unhandled exception.
Exception: System.DllNotFoundException
at <Module>.OpenUsbDeviceHID(Byte*)
at Primarion.PMBServer.PmbServer.ConnectUSB()
at Primarion.PMBServer.PmbServer.OpenPort()
at Primarion.PMBServer.PmbServer.get_DongleVer(UInt32 ByRef)
at Startup.MainDlg..ctor()
at Startup.Program.Main()

1 Solution
Jingwei
Moderator
Moderator
Moderator
250 sign-ins 10 likes given 100 solutions authored

Hi @Jin0301 ,

Please raise a case in the Infineon Case Management portal to debug & resolve your issue with PowerCode GUI. Following is the link for the Infineon Case Management portal,

https://mycases.infineon.com/

Please find the below images to raise a case,

Sodum_1-1675148704413.png

 

Best Regards,

Steven

View solution in original post

1 Reply
Jingwei
Moderator
Moderator
Moderator
250 sign-ins 10 likes given 100 solutions authored

Hi @Jin0301 ,

Please raise a case in the Infineon Case Management portal to debug & resolve your issue with PowerCode GUI. Following is the link for the Infineon Case Management portal,

https://mycases.infineon.com/

Please find the below images to raise a case,

Sodum_1-1675148704413.png

 

Best Regards,

Steven