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audionjed
Level 1
5 sign-ins First reply posted First question asked
Level 1

Greetings,

I have gone through the guidance offered in the other post on this subject.  I have used every browser I have and tried file explorer.  I  am able to access other company's FTP sites but this site server does not resolve.  I have had my IT department attempt to solve this issue and they responded that "the domain name sftp.irf.com does not resolve to an IP address. You'll need to contact Infineon for assistance".  Since FTP is not supported in most browsers now it would be good idea to move this setup file over to your download center.  

Could I please get access to the setup software for the PRG540101?  The FTP rabbit hole is not working. 

Thanks,

JED

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1 Solution
Nishanth
Moderator
Moderator 25 replies posted 10 solutions authored 50 sign-ins
Moderator

Hello @audionjed ,

Thank you for contributing to the Infineon community.

We are sorry that you are having a hard time accessing the FTP server.

We are contacting our team to get access to the setup software for PRG540101.

Please share with us the error screenshot you get while attempting to access the sftp.irf.com domain name in the meantime.

Regards,

Nishanth

View solution in original post

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3 Replies
Nishanth
Moderator
Moderator 25 replies posted 10 solutions authored 50 sign-ins
Moderator

Hello @audionjed ,

Thank you for contributing to the Infineon community.

We are sorry that you are having a hard time accessing the FTP server.

We are contacting our team to get access to the setup software for PRG540101.

Please share with us the error screenshot you get while attempting to access the sftp.irf.com domain name in the meantime.

Regards,

Nishanth

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audionjed
Level 1
5 sign-ins First reply posted First question asked
Level 1

Here is the screen shot.

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audionjed
Level 1
5 sign-ins First reply posted First question asked
Level 1

Hi Nishanth,

I still haven't received the software for the gang programmer.  Can you please give me an update on the delivery? Wanted to make sure I didn't miss a notification or email.

Thanks

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