Issue with IR38363 MTP Programming

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Ashbin
Level 1
Level 1
5 questions asked 5 sign-ins Welcome!

Hi, 

While programming into the NVM of IR38363 controllers, we are getting the the error - "Please load the latest version of Config file for Manhattan SVID". Screenshot is attached. Kindly let us know what needs to be done.

 

Regards,

Ashbin

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1 Solution
Vishnu_Pulik
Moderator
Moderator
Moderator
50 sign-ins 25 replies posted 10 solutions authored

Hi Ashbin,

Thanks for sharing the config file.

Before loading into NVM, load the config file in IR PowIRCenter and save that config file as a new config file. Then flash it into NVM.

Best Regards,

Vishnu P

 

Bes

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3 Replies
Vishnu_Pulik
Moderator
Moderator
Moderator
50 sign-ins 25 replies posted 10 solutions authored

Hi  Ashbin,

Can you please share the configuration file?

Best Regards,

Vishnu P

 

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Ashbin
Level 1
Level 1
5 questions asked 5 sign-ins Welcome!

Hi Vishnu,

The config file was already shared to you in the IFX Case IFX-240207-1226489. It cannot be shared here because .txt file type cannot be attached in this portal. See the error below. I request you to take it from the case itself.

Ashbin_0-1707814633985.png

Regards,
Ashbin

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Vishnu_Pulik
Moderator
Moderator
Moderator
50 sign-ins 25 replies posted 10 solutions authored

Hi Ashbin,

Thanks for sharing the config file.

Before loading into NVM, load the config file in IR PowIRCenter and save that config file as a new config file. Then flash it into NVM.

Best Regards,

Vishnu P

 

Bes

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