Auto update uninstalls Creator (Windows)

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cross mob
MaJa_1553636
Level 3
Level 3
First like given

This is the second time (or perhaps the third?) that the auto update of the Creator software uninstalls my current version but not install anything new. Its a real PITA.

   

During the setup, I just click next-next-next...

   

Am I doing something wrong?

   

Thanks, Marc

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1 Solution
MaJa_1553636
Level 3
Level 3
First like given

Ok, reporting back.

   

The update from 3.24 to 3.25 (SP2) was flawless.

   

Seems you have fixed it.

   

Thanx!

View solution in original post

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3 Replies
JobinT_31
Employee
Employee
50 solutions authored 25 solutions authored 10 solutions authored

Hello Marc,

   

Can you please attach snapshot of CyInstaller when installation is getting stuck,

   

Thanks

   

JOBIN

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I remember seeing the combo on the left set to "Remove". I thought it was removing the old version....

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MaJa_1553636
Level 3
Level 3
First like given

Ok, reporting back.

   

The update from 3.24 to 3.25 (SP2) was flawless.

   

Seems you have fixed it.

   

Thanx!

0 Likes