CY8CKIT-059 looks correct in Device Manager but not recognized by PSoC Creator 4.2

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cross mob
coolbeans
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Greetings,

I am trying to get a CY8CKIT-059 PSoC 5LP up and running on Windows 10. Unfortunately, after getting everything installed, the device will not appear as an available Debug Target in PSoC Creator 4.2, and I am getting pretty frustrated! Here are the steps I followed:

 

1.) Run the CY8CKIT-059 Kit Setup installer linked from the device page on cypress.com. Image of download link follows. This installs Creator 4.2, Programmer 3.27.1, and all the support files.

dl.PNG

2.) Plug in the device (with "snap off" programmer attached) and check Device Manager. The install of drivers was successful because I see the device correctly recognized under the Ports section. See image.

dm.PNG

3. Launch PSoC Creator and create a new project targeting this device model and using the HelloWorld_Blinky1 example app. Image attached of the device I chose when starting the project.

np.PNG

4.) Attempt to Program the device. Here's the trouble: The dialog where I would choose a target is blank! See image.

dt.PNG

The Creator is making *some* kind of recognition here because when I attempt this again after UNplugging the device, message appears in that same window saying "Port Aquire Failed, No Devices Detected."

I have tried uninstalling all software, restarting Windows, reinstalling, and restarting again before plugging in the device and opening the app, nothing changes.

I have also tried manually updating the drivers to "KitProg2 USB-UART" which come with the software install. No difference.

I have also tried running the Creator Update Manager and updating everything possible, which were an update to the Programmer and a download of Creator 4.4. Neither of these updates changed the outcome 😞

Just in case it matters, here's an image of the About box in Creator:

apc.PNG

 

I am running Windows 10 on a MacBook Pro with BootCamp. The machine only has USB-C ports so I am using a USB-C male to USB-A female adapter. Could this be a problem? I wouldn't think so. When I plug in the device I get solid green and orange lights on the programmer, and blinking blue light on the device.

Any advice would be greatly appreciated! Getting really frustrated over here!

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cb,

Because the YELLOW is on, you're receiving power through the USB cable.  Duh.

Because the GREEN light is SOLID ON, you are are being recognized by the computer as a USB device.  Hummm...  

The BLUE light on the target board blinking is because you have Power from the USB through the Kitprog and the application installed by Cypress is to blink the BLUE LED.  Nothing wrong here.

You are using Windows 10 on a Mac.   Try this:  Open the Device Manager.

You should see an enumerated COM port in the "Ports (COM & LPT)" group.  In the group you should see the "KitProg USB-UART (COMxx)" with a COM port assignment. See pic.

Len_CONSULTRON_0-1627390251552.png

If you do, you are connected to the KitProg for UART emulation through the USB.  If not let us know.

Next look at the group "Universal Serial Bus controllers".  You should see a member of the group as "KitProg (1.2.3.3)" (or something close to that ).

If you do, the OS is recognizing the KitProg as a programming/debugging device.  If not, let us know.

Len_CONSULTRON_1-1627390716640.png

 

Len
"Engineering is an Art. The Art of Compromise."

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