CY8C5868AXI-LP035ES

[Ruben]

Hi,

We've bought some CY8C5868AXI-LP035 with the final characters "ES" and I'm trying to program it on both methods: PSoC Creator (4.4) and PSoC Programmer 3.29.1 and I'm getting the follow errors:

• PSoC Programmer: Program Finished at 15:15:26 |
  | Programming Terminated
  ERROR! ---> | The hex file does not match with the acquired device, please check the device
  Device set to CY8C5888AXI-LP061 at 15:15:26 | 262144 FLASH bytes
  Device Family set to CY8C5xxxLP at 15:15:26 |
  | Automatically Detected Device: CY8C5888AXI-LP061
  | JtagID: 2E 13 D0 69
• PSoC Creator:  "this device was recognized, but PSoC Creator does not support using at this time" 

Can someone help me?

[BiBi_1928986 · Accepted solution]

Hello.

PSoC Programmer has identified the target device as CY8C5888AXI-LP061.  You can't program CY8C5888AXI-LP061 FLASH with a build for CY8C5868AXI-LP035ES.

Look carefully at the label on the device.  Does it show CY8C5868AXI-LP035ES?

Try re-building the project with CY8C5888AXI-LP061 as the selected device.  Then, try to program it.
If it programs, then CY8C5888AXI-LP061 is the part you have.

[Ruben]

Hi,

Thank you for the reply, the chip label shows CY8C5868AXI-LP035ES. On PSoC creator doesn't shows this device for me to rebuild the project, currently the project is built has CY8C5868AXI-LP035.

[BiBi_1928986]

Hello.

The "ES" suffix means engineering sample.  Don't worry about not finding an "ES" part in Creator (for the moment).
https://www.cypress.com/comment/258916

I think the part you have is mislabelled.  That's why PSoC Programmer identifies it as CY8C5888AXI-LP061.  To verify this, build a load with CY8C5888AXI-LP061 as the target and try to program it.  If it programs successfully, then the part is mislabelled.  If it doesn't program, then there's still an issue.

[Ruben]

Hi,

Maybe is mislabelled, but on my PSoC Creator 4.4 I can't find the CY8C5888AXI-LP061 on the device selector. You think it could be on old PSoC creator versions?

[BiBi_1928986]

Hello.

I searched Creator 3.1 and could not find CY8C5888AXI-LP061.  I could not find any 5LP datasheet with this device.

CY8C5888AXI-LP061 has support in PSoC Programmer.  I wonder if it's supported in Keil or uvision, or some other IDE?

Have to wait for Cypress the respond to this question.

Sorry I couldn't be more helpful.
Good luck with your project.

[Ruben]

Hi,

Thank you a lot for your support, helped me! I'm going to wait for Cypress reply.

[Rakshith]

Hi @Ruben, 

Apologies for the delay. Can you please let us know the source of the device and when the device was purchased?

Just to reiterate,  you purchased the CY8C5868AXI-LP035ES device but the device is recognized as a CY8C5888AXI-LP061 device even though the part number of the device mentions CY8C5868AXI-LP035ES. Can you please confirm the same?

The CY8C5888AXI-LP061 device is an outdated device and is not supported in PSoC Creator. I am checking with the internal team if the device can be enabled. I will provide a response on this thread as soon as I get an update.

[Ruben]

Hello @Rakshith ,

I don't know the source because we pay a company to solder the PCB and buy the BOM, so I don't know where they buy the part numbers that is on the BOM.

The original part number was CY8C5868AXI-LP035, but when we received the PCB, it was mounted with the CY8C5868AXI-LP035ES (it's label on top of the chip) and when we tried to program the project into  the chip is was recognized as a CY8C5888AXI-LP061, but as you said I couldn't find it on PSoC Creator. 

Thank you,

Ruben

[Rakshith]

Hi Ruben, 

Apologies for the delay in my response. Kindly request your vendor for a new device with the MPN marking - CY8C5868AXI-LP035.