Trouble connecting a model Cy5677 dongle with CySmart 1.3.0.9

[Diesel999]

Like many others I am having a problem using CySmart 1.3.0.9 with the Dongle. I have four of these 2 black and 2 Red. I have reprogrammed all 4 using CySmart_256k_Psoc file. CySmart rejects .  I am using CySmart_256k_Psoc hex file from about 2018.

Each time CySmart  says "Press restart button" then hit reset.  No good.

One of the dongles was working OK but I accidently  programmed a project program into it and killed it. 

The other 3 will not program.  Looked thru help articles.

HELP!   Call 623 544-0679 Dave.   Getting desperate.   Should I buy another one?

Dave in Arizona.

[PratikshaV]

Hi @Diesel999 ,

Hope you tried the steps from this blog : https://community.infineon.com/t5/Knowledge-Base-Articles/Recover-CySmart-BLE-Dongle-KBA220052/ta-p/...

Please try the hex file from here: https://www.infineon.com/cms/en/product/evaluation-boards/cy5677/#!tools

Please can you share the screenshots of the dongles you have and error message?.

Thanks & Regards

Pratiksha V

[Diesel999]

Thank you for your reply.  Tried upgrading files and following your suggestions.

Still no luck.  Attached is 3 screen shots of my programming activity.  I think

I will just buy another unit from Digikey.  I am sooo tired of playing with this.

D Hoffman

Hagenhoff LLC

[PratikshaV]

Hi @Diesel999 

Please can you share the part no's and screenshots of the dongles you have?

Thanks & Regards

Pratiksha V

[Diesel999]

Thanks again for your input.

Attached are 2 pics of the 4 Dongles.

The 3 on the right are :

    600-603-01 Rev 05

    Model CY5677

The 1 on the right is 

   600-60197-01

   Model 5677 

Also the 3 on the right have:

   CY5677 CYSMART BLE 4.2USB Dongle

printed on them.

BR

David Hoffman

Hagenhoff LLC

[Diesel999]

I looked at the files day 1 to 100.

Still looking for an example where  one CY8Kit-042-BLE

board is talking to another CY8Kit-042-BLE board thru

blue tooth not uart ect.  The receiver board will have an

LCD display on it.  I can handle the LCD programming.

Seems unusual that there is not a code example I can find

like this. I do not want to use cell phone stuff.  Is there any

like this.   4 Dongles still broke!

Dave Hoffman

Hagenhoff LLC

[PratikshaV · Accepted solution]

Hi @Diesel999 

For dongles have you tried solution provided in Section 2 and Section 3 of the below KBA:

https://community.infineon.com/t5/Knowledge-Base-Articles/Updating-CY8CKIT-042-BLE-KitProg-and-CySma...

For communication between two CY8Kit-042-BLE devices you can refer Day024_Throughput example.

Please let me know if this helps

Thanks & Regards

Pratiksha V

[Diesel999]

Is it possible to send my 5 dongles back for reprogramming?

BR

David Hoffman

Hagenhoff LLC

[PratikshaV]

Hi @Diesel999 

Please can you check the steps for reprogramming the dongles once again. if that doesn't work please contact via local sales / FAE regarding shipping the boards for debug. 

Thanks & Regards

Pratiksha V

[Diesel999]

Hello,

Thanks for your reply.   I finally figured out how to program my 

CY5677 dongles.   I looked over the Section 2 and 3 again as you suggested.

Section 2 is for CY5670 and CY5677 dongles.

In item 4 it says "Go to utilities tab and click Upgrade Firmware"

I believe that is a mistake in the instructions for my dongles!

My dongles never get programmed properly doing this!

Here is how I stumbled on programming my dongles:

I went to Section 3 for CY5670 dongles (not mine) and

tried the wrong instructions for  CY5677 dongles.

Instead of going to Utilities and selecting Upgrade Software

I used PROGRAM instead of Update Software.  Guess what.  Works

perfectly!  All dongles up and running by using the wrong instructions.

David Hoffman

[Diesel999]

Hello Pratiksha.

I have tried the Solutions in section 2 and 3.  No success.  I purchased a 5th dongle which

worked ok for about 1 week.  Dumb me I blew out the program by having the dongle in while

I was programming my Pioneer board  ( no problem programming Pioneer)  I am now proud owner of 5 unusable CY5677 dongles.  I have included 3 screenshots of my programmer in use.

I noticed the screen shots in section 2 and 3 were similiar except the voltage was listed at 5 v.

Mine is set at 3 v.  Is that important?  Also, when I recheck the programming it always fails.

I feel sooo dumb not being able to solve this!  What am I doing.  A few months ago I was able

to program one dongle.  Not sure how I did it.  Really need help.

BR

David Hoffman Hagenhoff LLC