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PSoC™ 4

Anonymous
Not applicable

hello

i was using PSoC 4 ( 4200M - CY8CKIT - 044 ) for almost 2 months now. It was working fine. i was able to program it. But in between , when i tried to debug and program .. my pioneer board was not getting recognized. so i tried to press reset button for 15 seconds, and this solved the problem , this was a month ago.

today morning i was working on new project and when i tried to program it , the same problem occurreed. Pressing reset button for 15 seconds didnot help me this time.

please help me

A million thanks in advance

Screenshot (25).pngScreenshot (24).png

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16 Replies
DaBr_1233126
Contributor

Sounds like your KitProg2 went into drive mode.  To change it back to device mode just press and release the button on the KitProg part of the board.

I had this issue a couple of times when I didn't have the PSoC4 powered properly when I plugged the kitprog into the USB port.Once in that mode, it stays there through repowering until you press the button...

Good luck with your project!!!

Dan

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Anonymous
Not applicable

Sir / madam

Please help me , i can't find that button

On Nov 7, 2017 11:52 PM, "user_453804851" <community-manager@cypress.com>

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DaBr_1233126
Contributor

KitProg2.jpg

It is the switch labeled SW3 in this phone on lower edge to the right with all the holes for headers kinda pointed at it.

Have a great day!

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Anonymous
Not applicable

Sir / madam ..my kit is little different ...

I will attach a high resolution image of it ..now. please tell me where is

kitprog button

Thanks in advance

On Nov 8, 2017 12:19 AM, "user_453804851" <community-manager@cypress.com>

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Bob_Marlowe
Expert II

On your pioneer kit the switch is marked SW1.

When you installed the kit files, you'll see all documentation under C:\Programs (x86)\Cypress\CY8CKIT-042...

Bob

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Anonymous
Not applicable

I tried pressing and releasing that button.

It didn't work ..

Someone suggested me to long press that button for 10-15 seconds. I did

that ...but it still doesn't work. I don't know what the problem is.

Could there be a problem with the firmware ???

Please help me

On Nov 8, 2017 1:25 AM, "user_1377889" <community-manager@cypress.com>

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DaBr_1233126
Contributor

You might try using the PSoC Programmer to update the firmware on it.  It should boot first time in the correct mode.

Sorry I can't be more help to you!

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Vasanth
Moderator
Moderator

Hi,

Try upgrading your firmware in PSoC ProgrammerpastedImage_0.png

Best Regards,
VSRS

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Anonymous
Not applicable

Upgrade firmware button is greyed out. I am not able to click it.

Please help me what to do

I am struggling with this since 3 days.

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AnkitaS_51
Employee

The issue mentioned here is almost same as on this thread-

https://community.cypress.com/message/145871?et=watches.email.thread#145871

If you press the Reset button on kit for more than 5sec, the Kitprog enters into the mass storage mode.

Details about this phenomenon is given at page#14 of this Kitprog User Guide(topic  "Enter or Exit the Mass Storage Programmer Mode"is  mentioned)-

http://www.cypress.com/file/157966/download

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Anonymous
Not applicable

all the above mentioned methods did not work for me .

also, my PSoC pioneer kit's   POWER LED IS ON , BUT THE STATUS LED IS OFF.

is it something that i should be worrying with ???

please help me guys

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Anonymous
Not applicable

also guys , please help me how to share this post to many people , and also who should i share this to ??

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SrikanthD_56
Employee

Hi Amruth,

From the Device Manger image you have attached, it looks like the KitProg is not enumerated (device greyed out). It could be a USB port issue, have you tried connecting the kit to another USB port/computer and still see same issue?

If you still see issue, please try restoring the KitProg firmware by following the steps provided in section 8.2.1.2 Restore PSoC 5LP Factory Program Using Bootloader Host Tool of the KitProg User Guide and see if that resolves the problem.

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Anonymous
Not applicable

i tried all the steps carefully but , there was one problem

in the section 8.2.1.2 section of the document that you gave me , the 3rd

point says this

" Configure the PSoC 4 M-Series Pioneer Kit in bootloader mode. To do this,

while holding down the reset button (SW1 for pioneer kits and SW3 for

prototyping kits), connect the PSoC 4 MSeries Pioneer Kit to the PC using

the included USB cable (USB Standard-A to Mini-B). This puts the PSoC 5LP

into bootloader mode, which is indicated by the blinking green status LED."

but when i did this , the green status LED is not blinking

please help me as soon as possible.

also , is there any warranty for the kit ?

i bought it from the official cypress website. So is there a way to get a

new kit as replacement if my kit is not working ??

please reply me as soon as possible, i have a project

thank you

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SrikanthD_56
Employee

If the green Status LED is always off, it could be USB communication failure. Have you tried changing the USB cable (if you have a spare) and checked kit enumeration?

Please contact Cypress Support and file a support case for further assistance.

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Anonymous
Not applicable

yes sir , i tried 10 different USB cables and in 10 different computers,

many of my classmates have the same kit.

but only my kit is not working. I tried all possible methods, but it did

not work.

is it possible for me to get the refund or replacement kit. Because i

bought the kit from the official cypress website?

please reply

thank you

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