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ipatru
Level 1
Level 1
First question asked Welcome!

Hello,

I'm using CY5677 USB dongle  together CySmart 1.3. During scanning, my specific sensor which is doing advertising is not listed in Scanning window anymore even the advertising frames are visible on Android phone( e.g nrfConnect) and also visible on sniffer( I'm using an ellisys sniffer). 

I have to mention other devices are listed in scanning window. Also, I have colleagues which are using this USB dongle and see the advertising frames for the same sensors.  

 

Can you help me please to find out the root cause?

Please find bellow some details. If needed I can share with you the sniffer log. 

ipatru_1-1635761159852.png

ipatru_2-1635761172155.png

ipatru_3-1635761230876.png

ipatru_4-1635761246760.png

 

 

 

Thank you in advance,

Regards,

Nicu

 

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1 Solution
Yugandhar
Moderator
Moderator
Moderator
5 questions asked 500 solutions authored 1000 replies posted

Hello,

Did you check in Android cysmart application ?
Could you please send me the screenshot of the dongle which you are using ?
If you are using PSoc4 ble dongle then please check with programming the hex file in the below link.
Link: https://www.cypress.com/documentation/development-kitsboards/cy5677-cysmart-bluetooth-low-energy-ble...

Thanks,
P Yugandhar.

View solution in original post

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1 Reply
Yugandhar
Moderator
Moderator
Moderator
5 questions asked 500 solutions authored 1000 replies posted

Hello,

Did you check in Android cysmart application ?
Could you please send me the screenshot of the dongle which you are using ?
If you are using PSoc4 ble dongle then please check with programming the hex file in the below link.
Link: https://www.cypress.com/documentation/development-kitsboards/cy5677-cysmart-bluetooth-low-energy-ble...

Thanks,
P Yugandhar.

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