CY5677 BLE 4.2 not connecting to CYSMART desktop SW

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JoLo_1693126
Level 3
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Having a hard time getting "CY5677 Cysmart BLE 4.2 USB dongle" to be recognized by Cysmart 1.2.

I have updated firmware, 2nd tab of PSOC programmer. I have also tried downloading two hex files to use for the upgrade. The downloaded firmware falils. But pressing the "update firmware" passes. Still  cannot connect to the Cysmart desktop sofware. It says, "unsupported device".

Please advise.

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1 Solution

PSoC based CY5677 CySmart BLE 4.2 USB dongle (red in colour), is supported from CySmart v1.3.

Please install the latest CySmart and program BLE_4_2_Dongle_CySmart_256K_psoc.hex available at: C:\Program Files (x86)\Cypress\CySmart\1.3\dongle\CY5677\BLE_4_2_Dongle_CySmart_256K_psoc.hex

You can also download the PSoC BLE 4.2 Dongle hex from CY5677 BLE 4.2 USB Dongle page: BLE 4.2 Dongle CySmart 1.2.3.2.hex (PSoC BLE Dongle).hex

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GeonaP_26
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I assume that you are following the steps outlined in section 2 and section3 of Updating CY8CKIT-042-BLE KitProg and CySmart USB Dongle Firmware – KBA96152

Please share screenshot of KitProg USB-UART in device manager and PSoC Programmer download firmware failure message. I have attached screen shot of my device manager for your reference.

Devicemanager.png

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Hello @GeonaM_26,

thanks for the response.  Yes, I am following Updating CY8CKIT-042-BLE KitProg and CySmart USB Dongle Firmware – KBA96152

Attached is a screen show to my device manager and the error.

Thanks in advance,

Joseph

device manager.png

error with BLE_4_2_Dongle_CySmart_256K hex file.png

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PSoC based CY5677 CySmart BLE 4.2 USB dongle (red in colour), is supported from CySmart v1.3.

Please install the latest CySmart and program BLE_4_2_Dongle_CySmart_256K_psoc.hex available at: C:\Program Files (x86)\Cypress\CySmart\1.3\dongle\CY5677\BLE_4_2_Dongle_CySmart_256K_psoc.hex

You can also download the PSoC BLE 4.2 Dongle hex from CY5677 BLE 4.2 USB Dongle page: BLE 4.2 Dongle CySmart 1.2.3.2.hex (PSoC BLE Dongle).hex