USB005 programmer SW update issue

[User21880]

We have a problem with update process of the programmer - USB005.
We use 'IR PowIRCenter' software. It was requested by SW to update, we start the process and it's stopped (the program was frozen). We restart the SW, but the device is not working and we can't restart the update procedure (error message - 'USBxxx_PowlRCenter.hex is missing').
And in the bottom of the window in the FW cell we see note – “bootloader” initially it was FW version here.
How we can repaire this programmer?
Where we can found FW for Silabs C8051F342 MCU?

[User21880]

the issue was solved and this task can be closed. we found FW in folder with SW and successfully updated this programer

[MullerLu]

Could you provide what's SW edition that can fixed this 'USBxxx_PowlRCenter.hex is missing' issue, please? 
I got the same issue too...

[walkmanja]

I have this issue too when click update firm ware and GUI shows 'USBxxx_PowlRCenter.hex is missing'
And bottom of GUI show Bootloder when change PC still found same issue.

Please help, thank you,

[Nishanth · Accepted solution]

Hello @MullerLu  @walkmanja ,

We have an updated .hex file which cannot be shared in the community.

kindly create a case in our case management system under Tech. support and we will be able to share the file.

https://mycases.infineon.com/

Copy the file to the same folder where the IR PowIRCenter.exe is located, then run the firmware.

Once firmware updating is done, restart the IR PowIRCenter.exe and the issue will be resolved.

Regards,

Nishanth

[MullerLu]

Copy that.
Thanks for you recommend.
Case number: IFX-231107-1124757

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