Infineon TPM v 1.2 how to update to version 2.0

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jake45
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Level 1
First reply posted First question asked Welcome!

Please let me know if it is possible to update my TPM 1.2, manufacturer IFX version 3.17 to TPM 2.0

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Sneha_P
Moderator
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50 likes received 250 replies posted 250 sign-ins

Hi @jake45 ,

Unfortunately, we cannot support you as the FW upgrade packages can be shared only with customers who have an NDA with us, and it is always the business that has an NDA and not an individual. Please seek support from VIZIO.

Thanks,

Sneha 

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4 Replies
Sneha_P
Moderator
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50 likes received 250 replies posted 250 sign-ins

Hi @jake45 ,

For an upgrade in this case, please seek support from VIZIO.

 

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jake45
Level 1
Level 1
First reply posted First question asked Welcome!
VIZIO does not offer support since few years.
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Sneha_P
Moderator
Moderator
Moderator
50 likes received 250 replies posted 250 sign-ins

Hi @jake45 ,

Unfortunately, we cannot support you as the FW upgrade packages can be shared only with customers who have an NDA with us, and it is always the business that has an NDA and not an individual. Please seek support from VIZIO.

Thanks,

Sneha 

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Sneha_P
Moderator
Moderator
Moderator
50 likes received 250 replies posted 250 sign-ins

Please let us know if your query was resolved. We will lock the thread in 2 days. In case your issue is not resolved, please create a new thread and we will be happy to help.

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