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Dear Infineon Team,
The Infineon product I purchased - IPC100N04S5-1R7,After X-ray inspection, bubbles are found inside the chip,the customer refused to use the chip because of the bubble problem。
I bought it in Digi-key,the feedback from Digi-key that bubbles will not affect the use,but I need your answer,I can pass on your reply to my customer so that he can continue to use the chip。
Please help me as soon as possible
I will wait for your team's reply
Here are the photos
Thank u
Solved! Go to Solution.
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Hi Lemon-w,
Please contact your local Infineon sales or Distributors if you have further problems. Here is the link: https://www.infineon.com/cms/en/about-infineon/company/contacts/service-center/
Best regards,
Rachel
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Hi Lemon-w,
For quality issues of purchased products, please contact your local Infineon sales or Distributors.
Best regards,
Rachel
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Digi key has given me feedback
I need your feedback
Or you can provide your domestic sales representative or after-sales representative!
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Hi Lemon-w,
Please contact your local Infineon sales or Distributors if you have further problems. Here is the link: https://www.infineon.com/cms/en/about-infineon/company/contacts/service-center/
Best regards,
Rachel