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Lemon-w
Level 1
Level 1
First reply posted First question asked 250 sign-ins

Dear Infineon Team,

The Infineon product I purchased - IPC100N04S5-1R7,After X-ray inspection, bubbles are found inside the chip,the customer refused to use the chip because of the bubble problem。

I bought it in Digi-key,the feedback from Digi-key that bubbles will not affect the use,but I need your answer,I can pass on your reply to my customer so that he can continue to use the chip。

Please help me as soon as possible

I will wait for your team's reply

Here are the photos

Thank u

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1 Solution
Rachel_G
Moderator
Moderator
Moderator
50 likes received 250 solutions authored 250 replies posted

Hi Lemon-w,

Please contact your local Infineon sales or Distributors if you have further problems. Here is the link: https://www.infineon.com/cms/en/about-infineon/company/contacts/service-center/

Best regards,

Rachel

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3 Replies
Rachel_G
Moderator
Moderator
Moderator
50 likes received 250 solutions authored 250 replies posted

Hi Lemon-w,

For quality issues of purchased products, please contact your local Infineon sales or Distributors.

Best regards,

Rachel

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Lemon-w
Level 1
Level 1
First reply posted First question asked 250 sign-ins

Digi key has given me feedback

I need your feedback

Or you can provide your domestic sales representative or after-sales representative!

 

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Rachel_G
Moderator
Moderator
Moderator
50 likes received 250 solutions authored 250 replies posted

Hi Lemon-w,

Please contact your local Infineon sales or Distributors if you have further problems. Here is the link: https://www.infineon.com/cms/en/about-infineon/company/contacts/service-center/

Best regards,

Rachel

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