DC-DC Designer open failed

Tip / Sign in to post questions, reply, level up, and achieve exciting badges. Know more

cross mob
A-maX
Level 1
Level 1
Distributor - Avnet(GC)
First comment on blog 10 replies posted 5 questions asked

Dears:

  When  I installed DC-DC Designer,Design tool for DC-DC control ICs, an error is always showing when start running the software,and same  for other computers,would you please help and advise? Thank you.

 

微信图片_20220624111344.jpg

0 Likes
1 Solution
AliAsgar
Moderator
Moderator
Moderator
1000 replies posted 250 solutions authored 750 replies posted

Hi,

Can you try uninstalling infineon Developer Center Launcher, DC-DC Designer and the install it back in your PC and see if the issue still exists?

Login in the developer center launcher before installing DC DC Designer from it.

Best Regards,
AliAsgar

View solution in original post

0 Likes
5 Replies
AliAsgar
Moderator
Moderator
Moderator
1000 replies posted 250 solutions authored 750 replies posted

Hi,

Is there a launcher.conf file in the location mentioned in the error message? If yes, could you please share the .conf file with us.

Best Regards,
AliAsgar

0 Likes
A-maX
Level 1
Level 1
Distributor - Avnet(GC)
First comment on blog 10 replies posted 5 questions asked

Hi

launcher.conf file is missing, now we have one computer installed the tool successfully,then copy this file to failed one,it comes with a new problem.

AVNETmaxliu_0-1656052519040.jpeg

file contents as below

{
"launcherPort": "60000",
"privacyPolicySentInterval": "24h",
"retrySentPrivacyPolicyDataInterval": "5m",
"allowedZipFileSize": "102400"
}

0 Likes
AliAsgar
Moderator
Moderator
Moderator
1000 replies posted 250 solutions authored 750 replies posted

Hi,

Could you let me know if the latest Infineon Developer Center Launcher 2022 is installed on your PC?

Is the DC-DC designer tool working fine with the PC from where launcher.conf file was taken?

Best Regards,
AliAsgar

0 Likes
A-maX
Level 1
Level 1
Distributor - Avnet(GC)
First comment on blog 10 replies posted 5 questions asked

Hi,

Infineon Developer Center Launcher 2022 is installed,for PC running the tool normally it 's working fine even i deleted launcher.conf file,it will re-generate again;for PC cannot run the tool,it shows the error as above.

0 Likes
AliAsgar
Moderator
Moderator
Moderator
1000 replies posted 250 solutions authored 750 replies posted

Hi,

Can you try uninstalling infineon Developer Center Launcher, DC-DC Designer and the install it back in your PC and see if the issue still exists?

Login in the developer center launcher before installing DC DC Designer from it.

Best Regards,
AliAsgar

0 Likes