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LED Driver ICs Forum Discussions

AVNETmaxliu
Level 1
5 sign-ins First reply posted First question asked
Level 1

Dears:

  When  I installed DC-DC Designer,Design tool for DC-DC control ICs, an error is always showing when start running the software,and same  for other computers,would you please help and advise? Thank you.

 

微信图片_20220624111344.jpg

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1 Solution
AliAsgar
Moderator
Moderator 50 likes received 500 replies posted 250 replies posted
Moderator

Hi,

Can you try uninstalling infineon Developer Center Launcher, DC-DC Designer and the install it back in your PC and see if the issue still exists?

Login in the developer center launcher before installing DC DC Designer from it.

Best Regards,
AliAsgar

View solution in original post

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5 Replies
AliAsgar
Moderator
Moderator 50 likes received 500 replies posted 250 replies posted
Moderator

Hi,

Is there a launcher.conf file in the location mentioned in the error message? If yes, could you please share the .conf file with us.

Best Regards,
AliAsgar

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AVNETmaxliu
Level 1
5 sign-ins First reply posted First question asked
Level 1

Hi

launcher.conf file is missing, now we have one computer installed the tool successfully,then copy this file to failed one,it comes with a new problem.

AVNETmaxliu_0-1656052519040.jpeg

file contents as below

{
"launcherPort": "60000",
"privacyPolicySentInterval": "24h",
"retrySentPrivacyPolicyDataInterval": "5m",
"allowedZipFileSize": "102400"
}

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AliAsgar
Moderator
Moderator 50 likes received 500 replies posted 250 replies posted
Moderator

Hi,

Could you let me know if the latest Infineon Developer Center Launcher 2022 is installed on your PC?

Is the DC-DC designer tool working fine with the PC from where launcher.conf file was taken?

Best Regards,
AliAsgar

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AVNETmaxliu
Level 1
5 sign-ins First reply posted First question asked
Level 1

Hi,

Infineon Developer Center Launcher 2022 is installed,for PC running the tool normally it 's working fine even i deleted launcher.conf file,it will re-generate again;for PC cannot run the tool,it shows the error as above.

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AliAsgar
Moderator
Moderator 50 likes received 500 replies posted 250 replies posted
Moderator

Hi,

Can you try uninstalling infineon Developer Center Launcher, DC-DC Designer and the install it back in your PC and see if the issue still exists?

Login in the developer center launcher before installing DC DC Designer from it.

Best Regards,
AliAsgar

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