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IGBT Forum Discussions

ICLando
Level 1
Level 1
First reply posted First question asked Welcome!

Hi,

I would like to know any possible ways to verify this product's authenticity, officially or not.

Photos as attached. Thank you for your genuine inputs ahead.

B.R.

ClarenceSemic_PO#2200294_20221202_4.jpegSemic_PO#2200294_20221202_3.jpeg1.jpg2.jpg

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1 Solution
Rachel_Gao
Moderator
Moderator
Moderator
50 solutions authored First like given 50 replies posted

Hi  ,

Please contact the service center for help. Here is the link: https://www.infineon.com/cms/en/about-infineon/company/contacts/service-center/

Best regards,

Rachel

View solution in original post

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5 Replies
Rachel_Gao
Moderator
Moderator
Moderator
50 solutions authored First like given 50 replies posted

Hi  

For product questions related to quality, please contact with the Infineon local sales or distributors.

Best regards,

Rachel

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This part is purchased off the market, local sales and distributors would not help with my situation.

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Rachel_Gao
Moderator
Moderator
Moderator
50 solutions authored First like given 50 replies posted

Hi  ,

Please contact the service center for help. Here is the link: https://www.infineon.com/cms/en/about-infineon/company/contacts/service-center/

Best regards,

Rachel

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Yeah that wouldn't do, they only deal with orders of disty or infineon direct.

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Rachel_Gao
Moderator
Moderator
Moderator
50 solutions authored First like given 50 replies posted

Hi  

Infineon Developer Community is used for communicating technical problems. If you have any technical questions about the product, please feel free to ask in the Infineon Developer Community.

Best regards,

Rachel

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