INIT to PReOP failed Error check product code

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User20030
Level 1
Level 1
I am using XMC4800 to write code for a slave device. When the device connected to TwinCat 3, I got the error message as the following message:
'INIT to PREOP' failed!
Error: 'check product code'. Comparison '0x00000b22' == '0x50f10002' failed.

the right side of comparison is the vendor ID and the left side is product ID.

I just don't understand it is a problem with Dave 4 or TwinCat 3 and how to fix the error.

Thanks!
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MichaelIFX
Employee
Employee
50 replies posted 25 replies posted 10 replies posted
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