Tip / Sign in to post questions, reply, level up, and achieve exciting badges. Know more

cross mob
Len_CONSULTRON
Level 9
Level 9
Beta tester 500 solutions authored 1000 replies posted

Prior to the recent Jive SW Forum update, users were able to private Message other users.

As of this last update, this feature is no longer available.

Len

Len
"Engineering is an Art. The Art of Compromise."
0 Likes
1 Solution
SaraLeslie
Community Manager
Community Manager
Community Manager
250 sign-ins 100 sign-ins 50 likes received

Cannot believe I didn't see this topic- we have not discontinued Private Messaging. I will see if I can send you a PM. You do have to have added that person as a connection. Did you see this document? Cypress Community Tip: Adding Connections & Private Messaging

Sara

Community Manager

View solution in original post

0 Likes
5 Replies
Roy_Liu
Moderator
Moderator
Moderator
First comment on KBA 10 questions asked First comment on blog

SaraL_86​ can you help this?

Roy Liu
0 Likes

Yuxian,

Are you able to message me?   Is it just me who can no longer private message other users?

Len

Len
"Engineering is an Art. The Art of Compromise."
0 Likes
SaraLeslie
Community Manager
Community Manager
Community Manager
250 sign-ins 100 sign-ins 50 likes received

Cannot believe I didn't see this topic- we have not discontinued Private Messaging. I will see if I can send you a PM. You do have to have added that person as a connection. Did you see this document? Cypress Community Tip: Adding Connections & Private Messaging

Sara

Community Manager
0 Likes

Sara,

Message is now working again for me.

Thanks.

Len

Len
"Engineering is an Art. The Art of Compromise."
0 Likes

Sara,

Maybe I'm missing something.

When I wish to message you I get:

pastedImage_1.png

When I wish to message other forum members I get:

pastedImage_0.png

Is there something I'm missing?

Len

Len
"Engineering is an Art. The Art of Compromise."
0 Likes