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When viewing a Discussion Page, we can sort the viewing order of messages by selecting options from the drop down menu "Sort by:". This feature has stopped working properly.
I have this option set to "Most recent activity". However, it's applying "Most recent thread" even though "Most recent activity" is being displayed.
My work-around is to select "Most recent thread" and then re-select "Most recent activity" and now it displays the most recent activity.
Also, "Show More" is no longer working to expand a thread. Clicking on it does nothing.
PC Win10, MS Edge and Chrome have same results. Hopefully this can be fixed. It used to work.
Solved! Go to Solution.
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Thank you for your feedback, we appreciate this. Although there may be delay in our responses at times, we value your feedback and are looking into them.
The "Show More" feature is now fixed and it is working again. We are still working on the "Sort By" feature and will update once resolved.
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Thank you for the update.
I just tried "Show More" and indeed it is now working again.
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Yes, this has been sorted as well.
Regards,
Sharit
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Thank you! I can see the most recent activity now at top of messages.
Fixed.