Can't download content requiring login.

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cross mob
Level 1
Level 1
First reply posted First question asked Welcome!

Why can I not download content requiring a login.

I am logged in.  When I attempt to download protect content I get sent to a login screen.  I am already logged in but I try to login again.  I get unhandled web interface error below:

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 3447352530100203747

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