Client Control Damaged on Mac?

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CoreyW_81
Employee
Employee
50 sign-ins 50 replies posted 25 replies posted

I get the error that Client Control is damaged and cannot be opened.  This is with MTB 1.1 / SDK 1.4 on a Mac laptop. 

Is there a known issue?

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1 Solution

Hi NiMo_4318461

Our software team's opinion is to follow below workarounds, because it can be a security issue also. Could you please try below workaround.

Please try "#4: Use xattr on the App Throwing the Damaged Error" in the first link below. Mostly this will solve the issue.

  1. How to Fix App “is damaged and can’t be opened. You should move it to the Trash” Error on Mac   (#4: Use xattr on the App Throwing the Damaged Error)
  2. https://www.santoshsrinivas.com/disable-gatekeeper-in-macos-sierra/
  3. What does it mean if a Mac installer says it "is damaged and can't be opened"?

Please let me know if it works.

Thanks,

-Dheeraj

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