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SeunghanLim
Level 5
Level 5
Distributor - Changnam (South Korea)
250 sign-ins 50 replies posted 50 questions asked

Hi~

 

Our customer request for RoHS Test Report and MSDS  from January 2021 onwards.

We 've already recieved 2019's docuemnts. But they requested new onw.

 

Many thanks

BRs

Daniel Lim

Daniel Lim
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1 Solution
AnjanaM_61
Moderator
Moderator
Moderator
10 questions asked 5 comments on KBA First comment on KBA

Hi @SeunghanLim 

Thank you for your interest in Infineon products.

this is a product quality documentation related query.  I request you to create a case under the <Quality track> in the Mycases portal.

Each track on the Mycases portal has a short description of the kind of questions supported by them. Kindly go through the description and submit your questions in the respective track.

 

Thank you for your understanding”.

 

Regards,

Anjana

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3 Replies
AnjanaM_61
Moderator
Moderator
Moderator
10 questions asked 5 comments on KBA First comment on KBA

Hi @SeunghanLim 

Thank you for your interest in Infineon products.

this is a product quality documentation related query.  I request you to create a case under the <Quality track> in the Mycases portal.

Each track on the Mycases portal has a short description of the kind of questions supported by them. Kindly go through the description and submit your questions in the respective track.

 

Thank you for your understanding”.

 

Regards,

Anjana

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SeunghanLim
Level 5
Level 5
Distributor - Changnam (South Korea)
250 sign-ins 50 replies posted 50 questions asked

Hi~ Anjana

 

There is no reply from MyCase Portal.

and my customer asked there should be excuse note to their end customer.

How can I solve that issue?

 

Many thanks

BRs

Daniel Lim

Daniel Lim
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AnjanaM_61
Moderator
Moderator
Moderator
10 questions asked 5 comments on KBA First comment on KBA

We have escalated the issue to Quality team. they will update the case asap.

Regards,

Anjana

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