AIROC™ Bluetooth Forum Discussions

[shlim]

Hi~

Our customer request for RoHS Test Report and MSDS  from January 2021 onwards.

We 've already recieved 2019's docuemnts. But they requested new onw.

Many thanks

BRs

Daniel Lim

[AnjanaM_61 · Accepted solution]

Hi @shlim 

Thank you for your interest in Infineon products.

this is a product quality documentation related query.  I request you to create a case under the <Quality track> in the Mycases portal.

Each track on the Mycases portal has a short description of the kind of questions supported by them. Kindly go through the description and submit your questions in the respective track.

Thank you for your understanding”.

Regards,

Anjana

[shlim]

Hi~ Anjana

There is no reply from MyCase Portal.

and my customer asked there should be excuse note to their end customer.

How can I solve that issue?

Many thanks

BRs

Daniel Lim

[AnjanaM_61]

We have escalated the issue to Quality team. they will update the case asap.

Regards,

Anjana