CYW4373E_Hang-up of firmware - continuation

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KeOn_
Level 5
Level 5
Distributor - Macnica (Japan)
100 sign-ins 25 replies posted 10 solutions authored

Hi,

I can't reply to the thread below, so I'm creating a new question.
https://community.infineon.com/t5/AIROC-Wi-Fi-and-Wi-Fi-Bluetooth/CYW4373E-Hang-up-of-farmware/m-p/3... 

Am I correct in understanding that if the firmware hangs, there is no way to know and initialize the LSI?

Regards,
KeOn_

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1 Solution
Tushar_b
Moderator
Moderator
Moderator
100 replies posted First like given 25 solutions authored

Can you clarify what do you mean by LSI?

However, we can do following things after firmware hangs,

1. Restart the Bluetooth service: Sometimes, restarting the Bluetooth service can help resolve temporary issues. You can try restarting the service by running the following command in the terminal:
#sudo service bluetooth restart

2. Power cycle the Bluetooth module: If restarting the service doesn't work, you can try power cycling the Bluetooth hardware. This involves turning off the device, disconnecting it from the power source, waiting for a few seconds, and then reconnecting and powering it back on.

3. Update firmware and drivers: Ensure that you have the latest firmware and drivers for  Bluetoothmodule. Updating the firmware or drivers might resolve known issues or bugs.

4. Debugging tools: Use Bluetooth debugging tools to gather more information about the issue. For example, you can use hcitool and bluetoothctl command-line utilities to check the Bluetooth devices, their status, and perform various operations. These tools can provide insights into the state of the Bluetooth firmware and help identify potential issues.

 

Hope this helps!

View solution in original post

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3 Replies
Tushar_b
Moderator
Moderator
Moderator
100 replies posted First like given 25 solutions authored

Hi, 

We are working on your query and will update you soon. 

Regards,

Tushar

 

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KeOn_
Level 5
Level 5
Distributor - Macnica (Japan)
100 sign-ins 25 replies posted 10 solutions authored

Hi,

Thank you for your response.
Any progress on this question?

Regards,

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Tushar_b
Moderator
Moderator
Moderator
100 replies posted First like given 25 solutions authored

Can you clarify what do you mean by LSI?

However, we can do following things after firmware hangs,

1. Restart the Bluetooth service: Sometimes, restarting the Bluetooth service can help resolve temporary issues. You can try restarting the service by running the following command in the terminal:
#sudo service bluetooth restart

2. Power cycle the Bluetooth module: If restarting the service doesn't work, you can try power cycling the Bluetooth hardware. This involves turning off the device, disconnecting it from the power source, waiting for a few seconds, and then reconnecting and powering it back on.

3. Update firmware and drivers: Ensure that you have the latest firmware and drivers for  Bluetoothmodule. Updating the firmware or drivers might resolve known issues or bugs.

4. Debugging tools: Use Bluetooth debugging tools to gather more information about the issue. For example, you can use hcitool and bluetoothctl command-line utilities to check the Bluetooth devices, their status, and perform various operations. These tools can provide insights into the state of the Bluetooth firmware and help identify potential issues.

 

Hope this helps!

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