Tip / Sign in to post questions, reply, level up, and achieve exciting badges. Know more

AIROC™ Bluetooth Forum Discussions

ahiremathvi
Level 1
Level 1
First question asked Welcome!

We are using CYW20704UA2KFFB1G BT device on the VIP6102 Android platform (with BCM SoC 7271) . When the BLE devices (example BT remote controller , headphone , mouse ) are in discoverable mode they are not getting added to visible list .  We could see the MAC address of the device. we see the error "no link key or ble key found" . 

Could you please suggest when we could get such error and if there is any possible way to solve it . 

0 Likes
1 Reply
AnjanaM_61
Moderator
Moderator
Moderator
First comment on KBA 5 questions asked First question asked

Hi @ahiremathvi 

CYW20704 is not a broad market chip & hence not supported here on community. 

Can you please contact your local FAE or create a tech support case for this ?

Regards,

Anjana

0 Likes